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FAQ's

A list of our visitors most asked questions

General

Children of any age are welcome.

Children aged 16 years and above are considered adults at this property.

Cots and extra beds are not available at this property.

Pets are not allowed.

Only booked guests are allowed on the premises. No other visitors allowed.

Guests must be quiet between 20:00 and 07:00.

Parties/events are not allowed

Our rooms are smoke-free but you can smoke outside, on the patio. Please help us keep the area clean: don’t throw your cigarette butts on the floor.

Our rates are as follow:

1 Person/1 Room: R890

2 People/1 Room: R1200

3 People/1 Room: R1400

4 People/1 Room: R1600

Facilities

We offer free WiFi in all guests rooms, in the common area and in the restaurant.

We have safe guest parking that is protected by an electric fence and motorized gate access.

We offer laundry and ironing services. Kindly note that these services are charged by weight and must be arranged in advance.

Bookings

Our reception is open daily from 8am until 9pm. If you are planning on arriving after reception hours, please contact us via phone or email to arrange a late check-in.

Check-in time is 14:00.
Check-out time is 10:00.

Any guests who require early check-in will need to contact us before arriving giving us details of the arrival time. Early check-in will depend on rooms occupancy.

 

If you require a later departure please ask us if it will be possible during your check-in. Late check-out will depend on whether the room needs to be cleaned for the next guest or not. We can also keep your luggage and belongings at the Reception (free of charge).

 

• South African ID or Passport
• Proof of Payment

If you want to change or cancel your reservation, please contact us as soon as possible by email or by phone.

Payments

Full payment for accommodation is to be paid by EFT after booking has been confirmed. Payment of any outstanding balance (food, beverage and services) is made when you check out.

Yes, we accept all major debit and credit cards

Dining

Yes, breakfast is included. Breakfast is served until 09:30.

Have More Questions?

Get in touch with us via the Contact Us Page, our team would be glad to answer any additional questions you may have.